Appointments & Refills
To Schedule a New Patient Appointment or Follow Up:
Please Call the Office at 925-425-0191 during Business Hours Monday-Friday 9 am-5 pm.
If you are an existing patient and have a specific question you can also email the office at email@example.com . Please save non-urgent questions or medication changes for in-person discussion during your appointment.
Refill Request Policy (Please Read Carefully):
For Refill Requests please contact the office directly by email at firstname.lastname@example.org , NOT your Pharmacy. Our office does not always receive automated electronic refill requests from the pharmacy so please turn in your paper prescriptions that you receive at appointments.
In order to receive ongoing prescriptions you must be an active patient who is following up regularly at the recommended intervals and has a future appointment scheduled.
Before contacting us, please double-check to make sure you don't have a refill waiting for you at the pharmacy, since patients are usually given enough refills until scheduled follow ups.
In Email request include: Pharmacy Phone Number, Pharmacy Name, Your Legal Name, Date of Birth, Medication Name, Milligram dose, and Frequency taken (for example: once daily at bedtime).
Medication requests may take a few days to fill so we recommend you keep a 7-day emergency supply in a separate bottle in order to avoid last minute requests. Please avoid requests on weekends or holidays in order to prevent delays.